Frequently Asked Questions
Everything you need to know about Spool Performance apparel.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
How do I determine the best size for me?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.
What materials are used in Spool Performance gear?
We use high-grade performance fabrics including moisture-wicking synthetics and premium organic cotton blends designed for both durability and comfort.
How should I care for my garments?
To maintain the integrity of the fabric, we recommend machine washing cold with similar colors and tumble drying on low. Avoid using bleach or ironing directly on prints.
Do you offer international shipping?
Yes, Spool Performance ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.